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Privacy

This page explains what we hold about you, why, and how to get it changed or taken down. It applies to everyone listed on houtbay.app and everyone who visits it.

If you are listed as a service provider

We publish your name, the work you do, the area you work in, the languages you speak, a photo if you gave us one, and a phone number so customers can reach you. You told us we could — we record when and how you agreed, and we do not publish anyone without that.

We publish it for one purpose: so that people looking to hire someone can find and contact you. We do not sell your details, we do not share the list with marketers, and we do not pass it to recruitment agencies or labour brokers.

You can change or remove your listing whenever you want, for any reason, without explaining why. It takes one message and there is no cost.

If you leave a reference for someone

We publish your first name and your suburb — never your surname, address, phone number or email. We keep a contact detail privately so we can check the reference is real, and we use it for nothing else.

If you just visit the site

We use Cloudflare Web Analytics, which counts page views without cookies and without building a profile of you. There is no advertising network on this site, no tracking pixels, and no third-party scripts following you elsewhere.

That is also why you have not been asked to accept cookies — there is nothing to accept.

What we do not collect

We do not ask for ID numbers, bank details or addresses, and you should never give them to us. Nobody from houtbay.app will ever phone you to ask for a bank account, an OTP or a payment to stay listed. If someone does, it is not us.

Your rights

Under the Protection of Personal Information Act you can ask us what we hold about you, ask us to correct it, ask us to delete it, and object to us using it. We will do any of those without argument and without charge.

You can also complain to the Information Regulator of South Africa if you think we have handled your information badly. We would rather you told us first so we can fix it.

How long we keep things

Your listing stays up while you want it up. If you ask us to remove it, we take it off the site immediately and delete the underlying record within thirty days. Sign-up submissions that never became listings are deleted after six months.

Change or remove your listing

One form, no questions asked, no cost.

Remove my listing